Rural/Metro customers can safely and conveniently maintain their fire service with an online bill payment, with 100% protection of personal information. If you have any questions regarding your account or online payment, please contact our customer
service department at 1-800-645-9413.
Just follow the steps below to begin processing your payment. You may wish to review NetPay's
Frequently Asked Questions area or Rural/Metro's Privacy Statement before beginning.
If you need to establish a Fire Service Agreement with Rural/Metro, please contact the customer service department in your area.
Processing Your Payment
Locate your Rural/Metro Fire Service Renewal form (as pictured below) and identify your
Customer, Account, and Invoice Numbers . NO SIGN-UP IS REQUIRED!
To begin processing your payment, enter your information in the areas below and click "Continue."
(NetPay works best with FireFox or Internet Explorer